Privacy Policy

Effective date: November 2, 2026

Who we are. This website, closepermits.com (“ClosePermits.com,” “we”), is owned and operated by SL Builders & Associates, LLC, a Florida Certified General Contracting firm (CGC1516551). For questions about this policy or your personal information, contact [email protected].

What we collect

• Contact form. When you complete the form on our Get In Touch page, we collect the name, phone number, and email address you provide, and the information you share about your permitting issue. We use it only to respond to you and provide the consultation and services you request. Form submissions are delivered to us by email; we do not sell or share them.
• Phone calls. If you call us at 407-548-4151, we receive your phone number and the information you share during the call, as with any phone call.
• Consent preferences. Our consent tool (CookieYes) stores your cookie choice in a single preference cookie so your choice is remembered on return visits. It contains no personal information about you.
• Fonts. This site loads fonts from Google Fonts; when pages load, Google receives your IP address and browser information as part of that request.
• Embedded content. The Robert Slack page includes an embedded podcast player from Libsyn; loading or playing it is governed by Libsyn’s privacy policy. We do not control that provider’s handling of that data.
• Server logs. Our hosting provider (GoDaddy) automatically logs basic technical information — such as IP addresses and pages requested — for security and operations. We do not use these logs to identify you.
• Google Analytics. We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies and similar technologies to collect information about how you use this website, which is transmitted to and processed by Google. To learn how Google uses data from sites that use its services, see “How Google uses data when you use our partners’ sites or apps” (https://www.google.com/policies/privacy/partners/). You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on (https://tools.google.com/dlpage/gaoptout).
• No accounts, no advertising trackers. This site has no user accounts and runs no advertising trackers. If our practices change, this policy will be updated first and any non-essential tracking will remain blocked until you consent.

How we use information

We use the information you provide through the form or by phone only to respond to you, provide consultations, and deliver and document the permit-closeout services you hire us for. We do not sell, rent, or share your personal information for marketing, as those terms are defined under California law or any other applicable law. We do not use your personal information to train artificial intelligence or machine-learning models.

Your rights — California (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect and why; request deletion or correction; opt out of the sale or sharing of your personal information (we do neither); limit the use of sensitive personal information; and not be discriminated against for exercising these rights. To make a request, email [email protected]. We will respond within 45 days as required by law.

Your rights — EU/UK (GDPR)

If you are in the European Union or United Kingdom, you have the right to access, correct, delete, or restrict the personal data we hold about you; to receive a copy of it; to object to its processing; and to withdraw consent at any time (use the Consent Preferences control on any page to change your cookie choice). You may also complain to your local data protection authority. To exercise any right, email [email protected].

Data retention

We retain form submissions and service records for as long as needed to provide our services and meet legal, licensing, and record-keeping obligations, then dispose of them securely.

Children

This site is not directed at children under 13, and we do not knowingly collect information from children.

Changes to this policy

We will update this page if our data practices change, and the effective date above will reflect the latest revision.

Contact

Questions about privacy on this site: [email protected]